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Rise Centered

Can I track my order?You will receive your shipping confirmation email as soon as a label is created for your order, and the tracking status of your shipment may take up to 48 hours once a label has been created.Once your order leaves our hands, it&#x2019;s in the care of the shipping carrier. While we&#x2019;ll always do our best to support you, please know that delivery times, tracking updates, and final handoff are managed by the carrier and are outside of our control. We are not responsible for missing or stolen packages and cannot replace these at this time. What if my package is delayed or lost?While rare, delays can occur due to unforeseen circumstances such as weather, or carrier issues. If your package is significantly delayed or lost, please contact us at <a href="mailto:care@risecentered.com">care@risecentered.com</a> as well as the shipping carrier. We&apos;ll do our best to assist you in locating your package or providing a suitable solution.

Can I track my order?. You will receive your shipping confirmation email as soon as a label is created for your order, and the tracking status of your shipment may take up to 48 hours once a label has been created. Once your order leaves our hands, i

How can I track my order?

Orders & Shipping

How do I set up my clock for the first time?

What can I do if my clock's salt sphere is sweating due to humidity?

My USB-C Cable is broken!

How do I care for my Sunrise Alarm Clock?

Is the clock battery-operated, or does it need to be plugged in?

Can I change the lightbulb?

What should I do if the clock face appears raised?

Setup, Care & Accessories

Do you offer free shipping?

When will my order arrive?

How do I cancel my order?

Do you ship internationally?

Do you offer expedited shipping?

My order was marked delivered but it’s not here.

What do I do if I receive the wrong item in my order?

What should I do if my clock is damaged or malfunctioning?

Does my Sunrise Alarm Clock have a warranty?

What’s your return policy?

Can I make a return for a refund?

Returns & Warranties

Can I use the alarm without sounds?

I'm a deep sleeper - will this work for me?

Does this sunrise alarm clock require a subscription, app, WiFi, or Bluetooth?

What are the available display and brightness settings, and can I turn off the LED display?

Are there sunset or relaxation features to help me fall asleep?

Can I use this as a bedside lamp?

Is there a snooze function and how does it work?

Can I set multiple alarms?

How long is the duration of the sunrise simulation? Does the alarm use sound for waking up?

How do I use the dimmer?

Features and Settings

What materials is the clock made from?

Does the clock emit EMFs?

What is a Sunrise Alarm Clock and how does the sunrise simulation work?

Can this clock improve my sleep quality? What other benefits does it have?

What are the benefits of using a Rise Centered clock?

How much variety should I expect in each Himalayan salt sphere?

How does Rise Centered help reduce morning stress and cortisol spikes?

Our Sunrise Alarm Clock: Explained

Why we love Himalayan Salt...

The Low Down on EMFs

The Beauty of a Phone Free Bedroom

Tips and Tricks for Your Circadian Rhythm

Mindful Routines & Lifestyle

Why I Started Rise Centered

About Rise Centered

How can I track my order?Updated 2 months ago