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Rise Centered

Support for your Rise Centered Sunrise Alarm Clock. Find setup guides, troubleshooting tips, shipping info, and product care FAQs.

Rise Centered Support | Sunrise Alarm Clock Help & FAQs

How do I set up my clock for the first time?

What can I do if my clock's salt sphere is sweating due to humidity?

My USB-C Cable is broken!

How do I care for my Sunrise Alarm Clock?

Is the clock battery-operated, or does it need to be plugged in?

Can I change the lightbulb?

What should I do if the clock face appears raised?

Setup, Care & Accessories

Do you offer free shipping?

When will my order arrive?

How can I track my order?

How do I cancel my order?

Do you ship internationally?

Do you offer expedited shipping?

My order was marked delivered but it’s not here.

What do I do if I receive the wrong item in my order?

Orders & Shipping

What should I do if my clock is damaged or malfunctioning?

Does my Sunrise Alarm Clock have a warranty?

What’s your return policy?

Can I make a return for a refund?

Returns & Warranties

Can I use the alarm without sounds?

I'm a deep sleeper - will this work for me?

Does this sunrise alarm clock require a subscription, app, WiFi, or Bluetooth?

What are the available display and brightness settings, and can I turn off the LED display?

Are there sunset or relaxation features to help me fall asleep?

Can I use this as a bedside lamp?

Is there a snooze function and how does it work?

Can I set multiple alarms?

How long is the duration of the sunrise simulation? Does the alarm use sound for waking up?

How do I use the dimmer?

Features and Settings

What materials is the clock made from?

Does the clock emit EMFs?

What is a Sunrise Alarm Clock and how does the sunrise simulation work?

Can this clock improve my sleep quality? What other benefits does it have?

What are the benefits of using a Rise Centered clock?

How much variety should I expect in each Himalayan salt sphere?

How does Rise Centered help reduce morning stress and cortisol spikes?

Our Sunrise Alarm Clock: Explained

Why we love Himalayan Salt...

The Low Down on EMFs

The Beauty of a Phone Free Bedroom

Tips and Tricks for Your Circadian Rhythm

Mindful Routines & Lifestyle

Why I Started Rise Centered

About Rise Centered

We know you're eager to change your morning routine! Let's get you started with these guides for setup and daily use.

Everything about buying, tracking, and receiving your order.

Information for returns, exchanges and support for damaged or defective products.

Learn more about the features and settings of our Sunrise Alarm Clock

Commonly asked questions about our Sunrise Alarm Clocks

Inspiration and guidance for using the clock intentionally.

All articles