Still have questions or concerns? Click here to launch our support portal, and our team will be in touch with you shortly!

Rise Centered

All orders are processed + shipped within 1-3 business days. Please allow for additional processing time around major sales or during holidays.Once picked up and scanned by our carrier, transit times range 5-10 business days, depending on shipping delivery destination.You will receive your shipping confirmation email as soon as a label is created for your order, and the tracking status of your shipment may take up to 48 hours once a label has been created.

All orders are processed + shipped within 1-3 business days. Please allow for additional processing time around major sales or during holidays. Once picked up and scanned by our carrier, transit times range 5-10 business days, depending on shipping d

When will my order arrive?

Orders & Shipping

How do I set up my clock for the first time?

What can I do if my clock's salt sphere is sweating due to humidity?

My USB-C Cable is broken!

How do I care for my Sunrise Alarm Clock?

Is the clock battery-operated, or does it need to be plugged in?

Can I change the lightbulb?

What should I do if the clock face appears raised?

Setup, Care & Accessories

Do you offer free shipping?

How can I track my order?

How do I cancel my order?

Do you ship internationally?

Do you offer expedited shipping?

My order was marked delivered but it’s not here.

What do I do if I receive the wrong item in my order?

What should I do if my clock is damaged or malfunctioning?

Does my Sunrise Alarm Clock have a warranty?

What’s your return policy?

Can I make a return for a refund?

Returns & Warranties

Can I use the alarm without sounds?

I'm a deep sleeper - will this work for me?

Does this sunrise alarm clock require a subscription, app, WiFi, or Bluetooth?

What are the available display and brightness settings, and can I turn off the LED display?

Are there sunset or relaxation features to help me fall asleep?

Can I use this as a bedside lamp?

Is there a snooze function and how does it work?

Can I set multiple alarms?

How long is the duration of the sunrise simulation? Does the alarm use sound for waking up?

How do I use the dimmer?

Features and Settings

What materials is the clock made from?

Does the clock emit EMFs?

What is a Sunrise Alarm Clock and how does the sunrise simulation work?

Can this clock improve my sleep quality? What other benefits does it have?

What are the benefits of using a Rise Centered clock?

How much variety should I expect in each Himalayan salt sphere?

How does Rise Centered help reduce morning stress and cortisol spikes?

Our Sunrise Alarm Clock: Explained

Why we love Himalayan Salt...

The Low Down on EMFs

The Beauty of a Phone Free Bedroom

Tips and Tricks for Your Circadian Rhythm

Mindful Routines & Lifestyle

Why I Started Rise Centered

About Rise Centered

When will my order arrive?Updated 2 months ago