Setup, Care & Accessories
We know you're eager to change your morning routine! Let's get you started with these guides for setup and daily use.
How do I set up my clock for the first time?
Here’s how to get started:. Please plug in your clock to a wall outlet and keep it powered through the original adaptor and USB-C cable. The backup battery compartment is for the alarm only: it doesn’t power the salt sphere light. Please see our inst
What can I do if my clock's salt sphere is sweating due to humidity?
In humid environments, Himalayan salt can absorb moisture and 'sweat'.Manage light surface moisture by ensuring the clock is plugged in, as the internal heating element works only when powered. Using the lamp more often is also helpful to reduce swea
My USB-C Cable is broken!
Please let us know at [email protected] and we'll send you a new cable!
How do I care for my Sunrise Alarm Clock?
Due to the natural properties of Himalayan salt, this clock may attract moisture in high-humidity environments, which can lead to a natural phenomenon known as “sweating.”. To ensure the longevity and optimal performance of your clock, if you live in
Is the clock battery-operated, or does it need to be plugged in?
It does need to be plugged in, but it also has a battery backup option. The batteries ( 3 x AAA [not supplied] ) serve as a backup for the alarm sound only – the salt sphere will not light up, but it will ensure the alarm goes off in the event of a p
Can I change the lightbulb?
No, it is an LED and is designed to last 10-17 years of continual use, so we don’t expect you’ll ever need to replace it.
What should I do if the clock face appears raised?
The clock face is made of cloth. The natural movement of the material over time can cause the clock face fabric to appear raised. These raised areas are normal and can be fixed by gently smoothing the area with your hand to help the fabric lay flat a