Returns & Warranties
Information for returns, exchanges and support for damaged or defective products.
What should I do if my clock is damaged or malfunctioning?
If your clock is damaged upon arrival or starts malfunctioning, please email [email protected] with:. Our team will review your claim and provide:. Please note:. We offer a 1-Year Limited Warranty on all Rise Centered products, effective from the
Does my Sunrise Alarm Clock have a warranty?
Our Sunrise Alarm Clocks come with a 1-Year Limited Warranty, effective from the date of purchase. We will promptly repair or replace defective products, free of charge, within the specified warranty period. Please reach out to us at care@risecentere
What’s your return policy?
We offer a 30-day return window. To be eligible, items must be in the same condition as received, and in original packaging with proof of purchase. Returns are subject to a $20 return fee. To initiate a return, please submit a request here.Items mus
Can I make a return for a refund?
We offer a 30-day return window. To be eligible, items must be in the same condition as received, and in original packaging with proof of purchase. Returns are subject to a $20 return fee, and shipping costs are non-refundable. To initiate a return,